Oracle Integrates InQuira Knowledge Management into Oracle CRM
138 viewsOracle’s collaboration with InQuira has produced a solution for the enterprise that allows enterprise call centers to seamlessly combine their Web and voice channels within a call center on-demand product, and pair that with embedded analytics. Operating hand-in-hand with Oracle CRM On Demand, InQuira’s On Demand Web Self-Service application allows customers to find relevant data on a network. – In a move that mirrors an industry-wide effort to build out end-to-end services, Oracle announced an option for companies to integrate the capabilities of its Oracle CRM On Demand with partner InQuiras On Demand Web self-service applications
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Oracle Integrates InQuira Knowledge Management into Oracle CRM
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Hi there and welcome to my little space on the web. I am Ben and actually I live in Rome, as many says The Eternal City. I like to write on a variety of topics, especially local events where I am able to jump in and participate. I prefer to write as a participant, not as a bystander so I will frequently attend local events and will write about. If not me directly, then someone from our team or whoever else is in attendance.
